Enabling 2FA
- Go to your Profile > Security settings.
- Click Enable Two-Factor Authentication.
- Scan the QR code with an authenticator app (Google Authenticator, Authy, or 1Password).
- Enter the 6-digit code displayed in your app to verify the setup.
Backup Codes
After enabling 2FA, SteepleOS generates 10 one-time backup codes.
- Save these immediately in a secure location (password manager, printed in a safe).
- Each backup code can only be used once.
- If you run out of backup codes, you can regenerate a new set from Profile > Security, which invalidates all previous codes.
What Happens If You Lose Your Device
If you lose access to your authenticator app:
- Use one of your backup codes to log in.
- Once logged in, go to Profile > Security and click Reset 2FA.
- Set up 2FA again with your new device.
- If you have no backup codes, contact your Church Owner or Admin. They can temporarily disable 2FA on your account from Admin > Users.
Requiring 2FA for All Staff
Church Owners can enforce 2FA organization-wide under Admin > Security Policies > Require 2FA. When enabled, staff members who have not set up 2FA will be prompted to do so on their next login.